Shipping policy
Shipping Policy
The Graceful Closet LLC
Thank you for shopping with The Graceful Closet! We are a small, family-owned boutique, and every order is carefully packaged with appreciation.
Order Processing
Orders are typically processed and shipped within 2–3 business days (Monday–Friday, excluding postal holidays).
We often ship sooner! During especially busy periods, processing may take a little longer. If we anticipate a significant delay, we will do our best to notify you.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your order and the available shipping options.
Where We Ship
The Graceful Closet currently ships within the United States only. At this time, we do not offer international shipping.
Delivery Times
Delivery times vary depending on your location, the shipping carrier, and the service selected at checkout.
Please note that our 2–3 business day processing time is separate from the carrier's estimated delivery time.
Tracking Information
Once your order ships, you will receive a shipping confirmation with tracking information when available.
Shipping Delays
While we do our best to get your order to you quickly, carrier delays, weather conditions, and other circumstances beyond our control may occasionally affect delivery times.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has shipped, we may be unable to make changes.
Damaged, Missing, or Incorrect Orders
If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact us through our website as soon as possible so we can help investigate and resolve the issue.
Whatnot Orders
This shipping policy applies to purchases made directly through thegracefulcloset.com. Orders placed through Whatnot follow the shipping procedures and applicable policies of that platform.
Thank you for supporting The Graceful Closet. We are grateful for every order!